• STEP 1

    You just have to click on the WhatsApp icon which is in the bottom right corner of the website. Now you will see the option to Exchange and Return. Process the bot chat and fill out the form after that an agent will be assigned to you to rectify. Please Note: An agent will not be available live. An agent will be assigned anytime between Mon-Fri (10:30 am -6:30 pm). Please keep patience, Your query will be heard and solved. In case of no reply within 24 hours type a “Hi” again Because this chat automatically updates every 12 hours. Click on this link to talk now - click Here

  • STEP 2

    We provide a hassle-free exchange with 0 pickup cost. A courier partner will be assigned for a pickup after we rectify your request.

  • STEP 3

    Please Make sure you exchange the parcel with the box, bag, bills & tags must be intact on the garment. We only initiate the process with that.

  • STEP 4

    After reviewing the product received from you, Our warehouse team quality checks the product. This process usually takes 48 hours.

  • STEP 5

    The exchange procedure takes 10-12 working days to be completed. Since it involves the pickup, Quality check, checking inventory, or re-making a new product, It may take time We ship the product back to you with the tracking ID shared to you on your mail id/or you will get a link from our logistics.

What is the Exchange Timeline, which I can exchange the Product?

The exchange procedure takes 10-12 working days to be completed. Upon receiving the garment, our team will inspect the product for up to 2 working days. Our team will dispatch your desired exchange product and notify you via email / or you will get a message on your number with tracking link from our logistic partner.

What Are the Terms and Conditions to Exchange a Product?

  • We quality check the garments exchanged by our customers to us, before furthering the process, if by any chance they don't match our conditions, we return it back to the customer.
  • You must raise the query of exchange within 48 hours of delivery. After that, we won’t consider any query regarding exchange.
  • All the tags, packaging, bills, etc., must be intact on the garment.
  • The garment must be not worn, smelly, washed, etc. basically must be unused and as fresh as new.
  • Garments on sale or customized garments will not be applicable for exchange.

Is there an option to exchange for a different Product?

We only exchange products with size not with other products. For eg. If you have ordered a ‘Baroque cut out dress in size S and it doesn’t fit you/ You got a damaged product/You are not happy with the product quality, You can take another size of the same dress only or the same size of the same dress according to the situation. If your interests don't lie to this you can proceed with our return policy.

Is there a Pick-Up Service to Facilitate the Exchange?

We provide a hassle-free exchange process with 0 pickup cost.. Upon submitting the exchange request, please reach out to us at info@wabisabistyless.com. Our team members will get in touch with you to help you out with the same. Please note: All the exchange & return cases will only be handled by the mail team. You will get the reply and update by mail only.

Is it possible to initiate an international exchange for the product?

We do not facilitate exchanges for international orders due to significant variations in shipping costs. Our garments are crafted with care at our manufacturing house in India. Each piece is made with love, and the typical international shipping cost ranges from 2000 to 2500 INR. Consequently, arranging reverse shipments for exchanges becomes impractical given these high shipping expenses.

  • STEP 1

    You just have to click on the WhatsApp icon which is in the bottom right corner of the website. Now you will see the option to Exchange and Return. Process the bot chat and fill out the form after that an agent will be assigned to you to rectify. Please Note: An agent will not be available live. An agent will be assigned anytime between Mon-Fri (10:30 am -6:30 pm). Please keep patience, Your query will be heard and solved. In case of no reply within 24 hours type a “Hi” again Because this chat automatically updates every 12 hours. Click on this link to talk now - click Here

  • STEP 2

    We provide a hassle-free Return with 0 pickup cost. A courier partner will be assigned for a pickup after we rectify your request.

  • STEP 3

    Please Make sure you return the parcel with the box, bag, bills & tags must be intact on the garment. We don't initiate the process without that.

  • STEP 4

    After reviewing the product received from you, Our warehouse team quality checks the product. This process usually takes 48 hours.

  • STEP 5

    Once the product is rectified, Our mail team will revert by sending you a gift card on your mail id which contains a coupon code. You can use the coupon code to shop later on our website, Valid for 3 months only.

What is the Return Timeline, which I can return the Product?

The return procedure takes 6-7 working days to be completed. Upon receiving the garment, our team will take up to 2 working days to inspect the product. If all our conditions for replacements are met, the amount paid by you towards the garment, after deducting the shipping charges, will be reimbursed in the form of a gift card or store credit on our website – www.wabisabistyles.com. This store credit is valid for a period of 3 months from the date of issue.

What Are the Terms and Conditions to Return a Product?

  • We quality check the garments returned by our customers to us, before furthering the process, if by any chance they don't match our conditions, we return it back to the customer.
  • You must raise the query of return within 48 hours of delivery. After that, we won’t consider any query regarding return.
  • All the tags, packaging, bills, etc., must be intact on the garment.
  • The garment must be not worn, smelly, washed, etc. basically must be unused and as fresh as new.
  • Garments on sale or customized garments will not be applicable for return

How Do I Check If My Gift Card Has Been Issued?

  • Login with to your account on our website www.wabisabistyles.com.
  • Click on the human icon on the top right of the page.
  • Go to “My Account”
  • From the menu that appears on the left side of the window, go to “Wallet”.
  • Once you click on “Wallet”, you will be able to see the amount of store credit, and other details such as Validity Period, date the store credit was added on, etc.
  • We also send an email confirmation for the gift card or store credit issued on the registered mail ID.

How Do I Redeem the gift card?

  • Just Open your email from Wabi Sabi Styles
  • Click on View Gift Card Blue Button
  • Now you will receive your gift card coupon code
  • Just Copy the code
  • Click on the Continue Shopping Button
  • Now you will be redirected to our website
  • Select your favorite product and and click on the Use Your Gift Card Blue Button
  • At the time of checkout, you will have to apply the gift card code
  • The amount will be redeemed on the total cart value.
  • The gift card is only valid for 3 months

Is it possible to initiate an international return for the product?

We do not facilitate returns for international orders due to significant variations in shipping costs. Our garments are crafted with care at our manufacturing house in India. Each piece is made with love, and the typical international shipping cost ranges from 2000 to 2500 INR.

Is it possible to receive a refund when I decide to return my purchased product?

We don't have a refund policy. We do not provide refunds in the form of a cash refund, or refund in the bank account. Since we are made to order brand and we make the product after you order. We don't provide cancellation and refunds at the moment. We simply return the product and issue you a gift card of the same amount