ZELLA KAFTAN

We understand that sometimes a different size, colour, or style may be more suitable for your preferences, and we are more than happy to assist you with an exchange.

To be eligible for an exchange, the following conditions must be met:

The item must be in its original condition, unworn, and with all tags attached.

The exchange request must be made within 48 hours of the order delivery.

Proof of purchase, such as a receipt or order confirmation, must be provided.

Please, keep in mind that exchanges are subject to availability. If the desired item is out of stock, we will work with you to find a suitable alternative or provide a store credit.

We at WABI SABI STYLES , the health and safety of our customers and employees is our top priority. In response to the ongoing COVID-19 pandemic, we have implemented the following delivery policy to ensure a safe and secure delivery experience for everyone involved. This policy outlines the precautions and measures we are taking to mitigate the risks associated with COVID-19 transmission during the delivery process.

Contactless Delivery: - All deliveries will be contactless to minimize physical interactions and maintain social distancing guidelines. Our delivery personnel will maintain a safe distance and avoid direct contact with customers. - Delivery personnel will notify customers of their arrival via phone call or text message. They will leave the package at the designated delivery location, such as the doorstep, without requiring a signature or personal contact.